Privacy Policy

How Cat5 Exteriors & Construction LLC collects, uses, and protects your information.

Effective Date: September 1, 2026 · Last Updated: September 1, 2026

Cat5 Exteriors & Construction LLC (“Cat5,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit cat5exteriors.com (the “Site”), request an estimate, or otherwise contact or do business with us. By using the Site, you agree to the practices described in this policy.

Information We Collect

We collect information you provide directly to us, including:

  • Contact information such as your name, phone number, email address, and property address when you request an estimate, call us, email us, or fill out a form on the Site.

  • Project information such as details about your property and the work you’re interested in, photos you share with us, and communications between you and our team.

  • Employment information such as your name, contact details, and work history if you apply for a job with us.

We also collect certain information automatically when you visit the Site, such as your IP address, browser type, device type, pages viewed, and how you found us. This is collected through cookies and similar technologies, including analytics tools such as Google Analytics.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide estimates;

  • Schedule, perform, and follow up on projects;

  • Send invoices, warranty documents, and project communications;

  • Improve our website, services, and marketing;

  • Consider employment applications;

  • Comply with legal, permitting, insurance, and record-keeping obligations.

Calls & Text Messages

If you provide your phone number, you agree that we may call or text you about your inquiry, estimate, or project. Message and data rates may apply, and message frequency varies. You can opt out of text messages at any time by replying STOP, or get help by replying HELP. No mobile information or text messaging opt-in consent will be shared with or sold to third parties or affiliates for marketing or promotional purposes.

How We Share Information

We do not sell your personal information. We may share information only in the following circumstances:

  • Service providers who help us operate our business, such as website hosting, scheduling, payment processing, and financing partners, and only as needed to provide those services;

  • Permitting and inspections, where project and property information is submitted to city or county building departments as required for your project;

  • Insurance claims, where you ask us to share documentation with your insurance company or adjuster;

  • Legal requirements, if required by law, court order, or to protect our rights, property, or safety;

  • Business transfers, in connection with a sale, merger, or transfer of our business.

Cookies & Analytics

The Site uses cookies and similar technologies to remember your preferences, understand how visitors use the Site, and measure the effectiveness of our advertising. You can control or delete cookies through your browser settings. Disabling cookies may affect how the Site functions. Third-party analytics and advertising providers may collect information about your visits to this and other websites subject to their own privacy policies.

Data Security & Retention

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We retain information for as long as needed to serve you, honor warranties, and meet legal, insurance, and record-keeping requirements.

Your Choices

  • You may opt out of marketing emails by using the unsubscribe link in any message.

  • You may opt out of text messages by replying STOP.

  • You may request access to, correction of, or deletion of your personal information by contacting us using the information below. We will honor requests as required by applicable law, subject to records we must keep for legal, warranty, or insurance purposes.

Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.

Third-Party Links

The Site may link to third-party websites, such as Google reviews, social media, or financing partners. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at: Cat5 Exteriors & Construction LLC 4605 W. Jackson St. Pensacola, FL 32506 Phone: (850) 493-4333 Email: info@cat5exteriors.com